Privacy Policy

Last updated: November 21, 2024

1. Introduction

This privacy policy ("Privacy Policy") applies to the personal information that we processes in connection with Mistfall Hunter apps, websites, software and related services (the “Platform”), that link to or reference this Privacy Policy.

The Platform is provided, operated and controlled by Hongkong Duga Holdings Limited, whose registered address is at Unit 1003, 10/F., Tower 2, Silvercord, 30 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong. (“Bellring Games”, “we”, “us” or “our”).

If you have any questions about this Privacy Policy or how we use your personal information, please contact us at privacy@mail.mistfallhunter.com.

2. What Information We Collect

We collect your information in three ways: Information You Provide, Automatically Collected Information, and Information From Other Sources. More detail is provided below.

Information You Provide

Profile Information. We collect information that you provide when you set up an account, such as your date of birth, username, email address and/or telephone number, and password. You can add other information to your profile, such as a bio or a profile photo. Messages. If you communicate with others using in-game chat, we collect the content of the message and the associated metadata (such as the time the message was sent, received and/or read, as well as the participants in the communication). We do this to block spam, detect crime, and to safeguard our users. Surveys and Promotions. We collect information you provide if you choose to participate in a survey, promotion, contest, marketing campaign, or event conducted or sponsored by us. Information When You Contact Us. When you contact us, we collect the information you send us, such as name, contact information, feedback or inquiries about your use of the Platform. Automatically Collected Information

Technical Information. We collect certain device and network connection information when you access the Platform. This information includes your operating system, IP address, and system language. We also collect service-related, diagnostic, and performance information, including crash reports and performance logs. Usage Information. We collect information about how you engage with the Platform, including login history, the duration and frequency of your use, and preferences and settings. Cookies. We and our service providers and business partners may use cookies and similar tracking technologies (e.g., web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information and to measure and analyze how you use the Services, including to understand how you interact with content, to enhance your experience using the Services, to improve the Services, to provide you with advertising, and to measure the effectiveness of advertisements and other content. We and our partners also use Cookies to promote the Services on other platforms and websites. Cookies enable the Services to provide certain features and functionality. We will obtain your consent to our use of Cookies where required by law. To learn more about our use of cookies, please see our Cookies Policy. Information from Other Sources

Others. We may receive information about you from others, for example, where you are included or mentioned in messages, in a complaint, appeal, request or feedback submitted by a user or third party, or if your contact information is provided to us by a user. How We Use Your Information

We use your information to operate, provide, develop, and improve the Platform, including for the following purposes:

To enable us to provide and administer the Platform, including allowing you to access and play the Mistfall Hunter. Enforce our Terms and other policies that apply to you. We review in-game chat messages and other information to protect the safety and well-being of our community. Maintain and enhance the safety, security, and stability of the Platform by identifying and addressing technical or security issues or problems (such as technical bugs, spam accounts, and detecting abuse, fraud, and illegal activity). Review, improve, and develop the Platform, including by monitoring usage, analyzing how people are using it, and by training and improving our technology. Promote the Platform or third party services through marketing communications, contests or promotions. Comply with our legal obligations, or as necessary to perform tasks in the public interest, or to protect the vital interests of our users and other people. How We Share Your Information

Service Providers

We engage service providers that help us provide, support, and develop the Platform and understand how it is used. They may provide services such as cloud hosting, content delivery, customer and technical support, content moderation, and analytics. We may share Information You Provide, Automatically Collected Information, and Information From Other Sources with these service providers as necessary to enable them to provide their services.

Our Corporate Group

As a global company, the Platform is supported by certain entities within our corporate group (“Corporate Group”). These entities process Information You Provide, Automatically Collected Information, and Information From Other Sources for us, as necessary to provide certain functions, such as storage, content delivery, security, research and development, analytics, customer and technical support, and content moderation.

Others

We share your information in other limited scenarios as follows:

Corporate Transactions. Your information may be disclosed to third parties in connection with a corporate transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control, or acquisition of all or a portion of our business.

Legal Obligations and Rights. We may access, preserve, and share the information described in "What Information We Collect" with law enforcement agencies, public authorities, copyright holders, or other third parties if we have good faith belief that it is necessary to:

comply with applicable law, legal process or government requests, as consistent with internationally recognised standards, protect the rights, property, and safety of our users, copyright holders, and others, including to protect life or prevent imminent bodily harm. For example, we may provide information (such as your IP address) to law enforcement in the event of an emergency where someone’s life or safety is at risk, investigate potential violations of and enforce our Terms, Guidelines, or any other applicable terms, policies, or standards, or detect, investigate, prevent, or address misleading activity, copyright infringement, or other illegal activity. Third-Party Content. The Platform may contain links to policies, functionality, or content maintained by third parties who we do not control. We are not responsible for, and make no representations regarding, such policies, functionality, or content or any other practices or operations of such third parties.

3. Your Rights and Choices

Depending on where you live, you may have certain rights with respect to your personal information, such as a right to know how we collect and use your personal information. You may also have a right to access, change, oppose, request a copy of your authorization, file complaints before the competent authorities, withdraw your consent, or limit our collection and use of your personal information as well as to request that we delete it, and potentially others. In certain circumstances, you can also ask us to provide additional information about our collection and use of your personal information. Please note that your exercise of certain rights may impact your ability to use some or all of the Platform’s features and functionalities.

Please contact us by using the contact information provided in the “Contact Us” section if you would like to exercise any of your rights. We will respond to your request consistent with applicable law and subject to proper verification.

You may be able to control some of the Information We Collect through your device browser settings to refuse or disable Cookies. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. In addition, your choice to disable Cookies is specific to the particular browser or device that you are using when you disable Cookies, so you may need to separately disable Cookies for each type of browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Platform may no longer be available to you. Without this information, we are not able to provide you with all of the requested services.

4. Data Security

Security of your information is important to us. We maintain appropriate technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, theft, disclosure, modification, or loss. We regularly review our security measures to consider available new technology and methods.

5. Data Retention

We retain information for as long as necessary to provide the Platform and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Platform, and enhancing its safety, security and stability), and for the exercise or defense of legal claims.

6. International Data Transfers

The personal information we collect from you may be stored on a server located outside of the country where you live. Where we transfer any personal information out of the country where you live, including for one or more of the purposes as set out in this Policy, we will do so in accordance with the requirements of applicable data protection laws.

7. Privacy Policy Updates

We may amend or update this Privacy Policy from time to time. When we update the Privacy Policy, we may notify you of material changes by updating the “Last Updated” date at the top of the new Privacy Policy, posting the new Privacy Policy, or by providing other notice required or permitted by applicable law. We recommend that you review the Privacy Policy from time to time to stay informed of our privacy practices.

8. Contact Us

Questions, comments and requests regarding this Privacy Policy should be addressed to:

privacy@mail.mistfallhunter.com